Coronavirus Update

Our team here at Best Bully Sticks wanted to check in with you, our valued customers, with a quick update on how we’re all coping with COVID-19 (Coronavirus). At Best Bully Sticks, we are committed to protecting public health, and have been closely monitoring the Coronavirus climate and its impact on health and safety.

We want to continue to safely supply your pups with their favorite, high-quality bully sticks and treats. Therefore, we’re implementing all necessary measures to help reduce the spread of the virus in accordance with the guidance from the World Health Organization (WHO) and the Center for Disease Control (CDC). Our top focus is to ensure we’re meeting your needs as our customer while doing our part to keep you, our employees, and our community safe.

To achieve these goals, we’ve put the following measures in place:

  • Enhanced cleaning measures for our facilities & maintained vigilant employee hygiene and hand washing practices
  • Reduced the number of employees in common areas by implementing staggered shifts
  • Prioritized virtual communication methods by having as many employees as possible tele-commute and shifting internal communications to video conferencing

What does this all mean for you and your pup? Our team is available from our normal operating hours of 8AM – 5PM EST Monday through Friday to assist you as usual. We will still continue to ship orders within our normal time period, but please note there may be slight shipping delays from UPS, USPS, and FedEx. Please feel free to contact our customer service team at 1-877-483-5853 or send an email to info@bestbullysticks.com for any questions or concerns. We’re taking the time and care to ensure that we continue to meet your needs in these trying times. So take a minute to give your pup some extra love, just like we’re giving ours. We know our dogs are all happy we’re working from home!

Further recommendations on how to prevent the spread of this virus can be found at the Centers for Disease Control & Prevention and the World Health Organization. Additionally, the Food and Drug Administration (FDA) released Coronavirus Disease 2019 (COVID-19) frequently asked questions (FAQ) for the general public.